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Review & User Content Policies

The client reviews on our platform are crucial to the trustworthiness of our site. Providing a transparent comparison of course offerings from different schools has been a core motivation for building our service since the beginning. Client reviews have always been the central element.

Review Policy

Reviews of language schools on our site can only be submitted by clients who booked a course with us and only for the school that the client booked. Every client receives a link to an online review form after the end of their course.

We do not filter or delete reviews based on content or rating unless the content is against our content policy or in violation of the Consumer Review Fairness Act (CRFA).

Reviews entered online by our clients are automatically published. Periodically we check the submitted client comments for violations against the content policy.

Review ratings from our clients on all our website language versions which are counting equally into the aggregate rating score. Translation of review comments out of the original language may be provided after publication.

Content Policy

Reviews are subject to removal or editing if they contain any of the following:

  1. Private information.
  2. Offensive content: Hate speech, threats, and personal attacks.
  3. Profanity.
  4. Any libelous, harassing, abusive, obscene, vulgar, sexually explicit, or inappropriate content with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic.
  5. Any content that is unrelated/irrelevant to the school’s services or is promoting other products/services.
  6. Any content that is false or misleading.
  7. Any content that may be considered illegal or may constitute copyright violations.
  8. Misspellings or grammar mistakes: We may correct punctuations for better readability.

We do not generally require a minimum number of reviews per school. However when the first two reviews of a school contain a client's experience that may not be representative of the school we may apply a minimum threshold of up to 5 reviews to guarantee a fair evaluation of the school.

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